Non-verbal communication (NVC) is super important for building trust with patients in healthcare settings. Did you know that about 93% of how well we communicate comes from non-verbal signals? This means that 55% is based on body language, and 38% comes from how we use our voices. This shows just how crucial NVC is for making patients feel safe and understood.
Here are some key non-verbal skills that can help:
Eye Contact: Looking at patients when they talk can make them feel more comfortable. One study found that patients who felt their doctors looked them in the eye were 26% more likely to trust them.
Posture: Sitting or standing with an open and relaxed body can show that you're paying attention and care about what the patient is saying. Surveys show that patients find doctors with open posture 30% more friendly.
Facial Expressions: Smiling or showing other positive feelings can help patients feel understood. Research says that real smiles can reduce a patient's anxiety by 40%.
Gestures: Using hands to explain things can make communication clearer. Good gestures can help patients remember information 35% better.
Proximity: Knowing how close to stand or sit helps patients feel at ease. A review found that keeping a respectful distance can raise patient satisfaction by 15%.
By improving these non-verbal skills, healthcare workers can make their interactions with patients much better. This can lead to stronger trust and better health outcomes for everyone involved.
Non-verbal communication (NVC) is super important for building trust with patients in healthcare settings. Did you know that about 93% of how well we communicate comes from non-verbal signals? This means that 55% is based on body language, and 38% comes from how we use our voices. This shows just how crucial NVC is for making patients feel safe and understood.
Here are some key non-verbal skills that can help:
Eye Contact: Looking at patients when they talk can make them feel more comfortable. One study found that patients who felt their doctors looked them in the eye were 26% more likely to trust them.
Posture: Sitting or standing with an open and relaxed body can show that you're paying attention and care about what the patient is saying. Surveys show that patients find doctors with open posture 30% more friendly.
Facial Expressions: Smiling or showing other positive feelings can help patients feel understood. Research says that real smiles can reduce a patient's anxiety by 40%.
Gestures: Using hands to explain things can make communication clearer. Good gestures can help patients remember information 35% better.
Proximity: Knowing how close to stand or sit helps patients feel at ease. A review found that keeping a respectful distance can raise patient satisfaction by 15%.
By improving these non-verbal skills, healthcare workers can make their interactions with patients much better. This can lead to stronger trust and better health outcomes for everyone involved.