Effective active listening in a doctor’s office is important and involves a few main points:
Full Attention: Be fully present. Turn off your phone and really focus on the patient.
Open Body Language: Use friendly gestures to show you care. Nodding your head and making eye contact can make a big difference.
Reflective Responses: Repeat back what the patient says in your own words to show you understand. For example, you can say, "So you feel..." to let them know you get it.
Ask Open-Ended Questions: Encourage patients to talk more about what they are feeling and experiencing.
Using these tips helps build trust and leads to better care for patients.
Effective active listening in a doctor’s office is important and involves a few main points:
Full Attention: Be fully present. Turn off your phone and really focus on the patient.
Open Body Language: Use friendly gestures to show you care. Nodding your head and making eye contact can make a big difference.
Reflective Responses: Repeat back what the patient says in your own words to show you understand. For example, you can say, "So you feel..." to let them know you get it.
Ask Open-Ended Questions: Encourage patients to talk more about what they are feeling and experiencing.
Using these tips helps build trust and leads to better care for patients.