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What Role Do Emotional Intelligence and Interests Play in Strategic Negotiation?

Emotional intelligence (EI) and understanding what people want really help in making negotiations better. Studies show that negotiators with high EI get results that are 36% better than those who have low EI.

Why It's Important to Know Interests vs. Positions

  1. Interests vs. Positions:

    • Positions: These are what people say they want (like a price).
    • Interests: These are the reasons behind what they want (like needing to stick to a budget).

  2. Some Cool Stats:

    • When people focus on interests instead of just positions, they can find 50% more solutions that work for everyone.

  3. Key Parts of Emotional Intelligence:

    • Self-awareness: This means knowing what makes you feel a certain way.
    • Empathy: This is understanding how other people feel, which can help people work together 40% better.

By using EI and paying attention to interests, negotiations can go more smoothly and lead to better results for everyone involved.

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What Role Do Emotional Intelligence and Interests Play in Strategic Negotiation?

Emotional intelligence (EI) and understanding what people want really help in making negotiations better. Studies show that negotiators with high EI get results that are 36% better than those who have low EI.

Why It's Important to Know Interests vs. Positions

  1. Interests vs. Positions:

    • Positions: These are what people say they want (like a price).
    • Interests: These are the reasons behind what they want (like needing to stick to a budget).

  2. Some Cool Stats:

    • When people focus on interests instead of just positions, they can find 50% more solutions that work for everyone.

  3. Key Parts of Emotional Intelligence:

    • Self-awareness: This means knowing what makes you feel a certain way.
    • Empathy: This is understanding how other people feel, which can help people work together 40% better.

By using EI and paying attention to interests, negotiations can go more smoothly and lead to better results for everyone involved.

Related articles