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What Strategies Can Instructors Use to Provide Effective Feedback on Communication Skills?

When giving feedback about communication skills in medical settings, I’ve found some great strategies that really help. Here’s what I believe works best:

  1. Be Clear and Helpful: Instead of just saying “good job” or “you need to improve,” point out what was done well and what could be better. For example, you could say, “Your eye contact was great, but try not to use complicated medical terms when talking to patients.”

  2. Use Real Examples: Link your feedback to real situations you observed during practice. This makes the feedback more useful and helps students see how they can improve. For instance, you might say, “During the patient interview, I noticed you spoke over the patient when they were trying to share their symptoms.” This can encourage them to make changes.

  3. Encourage Self-Reflection: Let students think about how they did. Ask questions like, “How do you think the patient felt during your conversation?” This self-check helps them understand their own communication style better.

  4. Practice with Role-Playing: This method is very effective! Set up situations where they can practice, and then give feedback right away. For example, doing practice interviews and sharing thoughts immediately can help them improve quickly.

  5. Feedback from Peers: Sometimes, students listen better to each other. Create a way for them to review each other's work in a supportive space. It’s impressive how well learners can spot their classmates’ strengths and areas for growth.

  6. Keep Feedback Ongoing: Encourage them to talk about their communication skills regularly, not just once. Having regular check-ins can help them see how they’re doing and keep them motivated.

In the end, it’s all about making a friendly atmosphere where students feel comfortable getting and using feedback to get better at communication. This not only helps in their clinical practice but also builds better relationships with patients.

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What Strategies Can Instructors Use to Provide Effective Feedback on Communication Skills?

When giving feedback about communication skills in medical settings, I’ve found some great strategies that really help. Here’s what I believe works best:

  1. Be Clear and Helpful: Instead of just saying “good job” or “you need to improve,” point out what was done well and what could be better. For example, you could say, “Your eye contact was great, but try not to use complicated medical terms when talking to patients.”

  2. Use Real Examples: Link your feedback to real situations you observed during practice. This makes the feedback more useful and helps students see how they can improve. For instance, you might say, “During the patient interview, I noticed you spoke over the patient when they were trying to share their symptoms.” This can encourage them to make changes.

  3. Encourage Self-Reflection: Let students think about how they did. Ask questions like, “How do you think the patient felt during your conversation?” This self-check helps them understand their own communication style better.

  4. Practice with Role-Playing: This method is very effective! Set up situations where they can practice, and then give feedback right away. For example, doing practice interviews and sharing thoughts immediately can help them improve quickly.

  5. Feedback from Peers: Sometimes, students listen better to each other. Create a way for them to review each other's work in a supportive space. It’s impressive how well learners can spot their classmates’ strengths and areas for growth.

  6. Keep Feedback Ongoing: Encourage them to talk about their communication skills regularly, not just once. Having regular check-ins can help them see how they’re doing and keep them motivated.

In the end, it’s all about making a friendly atmosphere where students feel comfortable getting and using feedback to get better at communication. This not only helps in their clinical practice but also builds better relationships with patients.

Related articles